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Viresco (UK) Ltd Tel: 44 (0)1845 525585 Fax: 44 (0)1845 523133 Email:sales@viresco-uk.com

Viresco (UK) Limited is a company registered in England and Wales with company number 5079726 VAT No: 481 9223 35 © 2003-2012

Suppliers of speciality products for the amateur pondkeeper and gardener worldwide

Customer Feedback on Aquatic Products

 

A Tale of One Customer

At a Koi Show at the end of May 2001, we sold a pack of Viresco™ Koi to a pondkeeper. Exactly 7 days later, she rang to say our product was "absolutely marvellous". She is a keen exhibitor of koi and told us she had been trying for years to reduce the level of nitrate in the water in her pond to zero. Whilst she had a relatively small amount of blanketweed present, her prime aim was to address the nitrate problem but never had been able to take it much below 20ppm. She wanted nitrate at zero because she knew her fish would be "happier". With its reduction to zero, she realised any blanketweed would starve to death. When she rang, she said in the 7 days, the pond nitrate had dropped from about 30ppm to zero.

We met her again at another show 3 weeks after the phone call. She stated that the nitrate reading was still zero and her fish "were different creatures". They were very lively and would eat virtually anything. She added that one of her koi had been suffering from body damage and had "a hole in its side". She had been bringing in the local medical expert on a weekly basis to treat it, but the sore would not heal. However, within a short time of applying the Viresco™ , the hole had healed up and disappeared.

Her husband, on deciding to buy another pack of Viresco™ for £39.00 at the Show, said he would have been happy to pay double that amount! He also said that for the first time since they had set up the pond, he was able to see both the colour of the brushes in the filter and to the bottom of the chamber in which the brushes were positioned. Our product had removed the green slimy algae that was always present in that part of the filter.